Joint Statement on Modality Mid Sussex by Jeremy Quin (MP for Horsham) & Mims Davies (MP for Mid Sussex):
The GP Surgeries run by the Modality Group have improved but they acknowledge there is still more to do. The findings of the Care Quality Commission (CQC) report have now been released, which covers the months of May & June 2023 and make for difficult reading and reflect the troubling experiences we had seen in our past constituency casework.
We were reassured in a meeting with the Modality leadership that they clearly understand the depth of action that is required to rectify issues. Some measures have already been put in place to monitor, contact, and follow up patients that need specific care, a point clearly highlighted in the report.
We have been impressed by the focus of the Modality team and their willingness to listen and to make changes has been clear over the last six months. This needs to continue going forward.
Great strides have been taken to better serve their patients with care across all three sites. Any enquiries we have made as an MP’s Office, on behalf of residents, have been dealt with swiftly and this in itself has been a crucial change.
Much effort has been placed on recruiting more GPs and key additional clinicians, but this will take a little longer to achieve. We will be monitoring progress as will the Integrated Care Board who have been alongside Modality providing advice and guidance.
We strongly recognise some real concerns and worries remain within the community. We are continuing to listen and engage with Modality and will be highlighting any further issues that are brought to our attention. Please be assured we will put constituents' needs first and foremost, so that they get the medical care and support they deserve. Our thanks go to the staff at the practices as they continue to deliver this vital service.